Winter Shand Ltd is a private limited company incorporated in England and Wales, and operates the Ausculta Cor platform. Winter Shand Inc. is its Philippine BPO delivery arm — a domestic stock corporation registered with the Securities and Exchange Commission, classified under PSIC 82229 (Other Back Office Operations) as an Export Market Enterprise serving US-based clients. Ausculta Cor is our first service line — an on-demand BPO platform pairing US clients with trained conversational-support agents working from the Makati operations floor.
We are not a therapy service, not a dating service, and not a crisis line. We are a professional BPO platform — a place where an adult client can engage a trained BPO agent for a focused conversational session: conversational support, active listening, and English conversation practice, all delivered under company supervision and a documented Code of Conduct.
Our launch cohort of four agents has completed on-site training under our Code of Conduct. We will grow the roster only as fast as we can train new agents to the same standard.
Operated by Winter Shand Ltd (UK, Companies House No. 17339504), with BPO service delivery by Winter Shand Inc. (Philippines, SEC-registered).
Headquartered in Makati City, Metro Manila — the established business, banking, and BPO hub of the Philippines.
An early-stage team: a small founding group and a hand-selected roster of agents. We publish this honestly — we are building slowly and carefully.
Adult clients (18+), primarily in the United States, who value unhurried conversation in English with professionally trained agents.
We publish clearly what Ausculta Cor is and is not. We are not therapists, not doctors, not dating-app hosts, and not an adult service. Telling the truth about the boundaries of our service is the first job of a professional platform.
We protect clients and agents. A zero-tolerance Code of Conduct, a one-click in-call reporting tool, crisis-escalation protocols, and a strict no off-platform-contact rule are not afterthoughts — they are built into every session.
Video and audio streams are not recorded by default. Payment card data never touches our systems. We follow the Philippine Data Privacy Act, and we apply CCPA and COPPA standards for our US clients.
We would rather onboard one well-trained agent than ten untrained ones. Every agent signs a written engagement agreement, completes onboarding training, and is held to a published Code of Conduct from day one.
Winter Shand Ltd is governed by its Board of Directors as constituted in its filings with Companies House. Its Philippine BPO delivery arm, Winter Shand Inc., is governed by its own Board of Directors as constituted in its filings with the Philippine Securities and Exchange Commission. Day-to-day BPO operations are led by the following roles; named officers are disclosed in the company's General Information Sheet and made available to regulated partners upon request.
Overall accountability for company strategy, commercial operations, and regulatory posture. Primary point of contact for partners and investors.
Responsible for agent recruitment, onboarding, training, performance review, and enforcement of the Code of Conduct.
Primary contact for data-protection matters under R.A. 10173, AML/KYC policy maintenance, and coordination with payment and regulatory partners. Reachable at support@auscultacor.com.
We believe a professional service should be easy to verify. The details below match our SEC and BIR records and the disclosures on our legal pages.
Regulated partners, payment processors, and banking counterparties may request our full corporate package — including SEC registration, Articles of Incorporation, BIR Certificate of Registration, Mayor's Permit, General Information Sheet, and AML/KYC policy — by writing to us at the address above.
Whether you are a prospective client, a prospective agent, a journalist, or a partner considering working with us — we would rather have the conversation than guess.
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